Click here for information on made to order hats, head size measurements, and return/refund policy

Made To Order


For your one of a kind custom bespoke hats and head pieces, consultations can be done over the phone, by email or in person. Bespoke hats and head pieces are great for the  Derby Races, Garden and Tea Parties, Mother's Day, Easter, Weddings, or any special event.

Discussions includes:

  1. Head Size (see below on how to measure)
  2. Materials
  3. Theme
  4. Colors
  5. special request

Note: because custom made hats are non-refundable, every effort would be made to ensure that you are satisfied with your made to order head piece.  Custom Made Orders require a deposit before your Custom Chapeau can be created. Deposit amounts depend on the cost of the Hat being hand crafted. please email us with your inquiries at: or go to the contact us page and fill out the form.


Measuring Your Head Size

use a flat dressmaker's measuring tape and place around your head just above the ears and let the tape rest on the little bone (Occipital Bone) in the back of your head.  You can also use a string or ribbon to wrap around your head and then measure that with a regular tape measure.  Do not pull the tape tight and do not overlap measurements.  You should be able to slide your finger in between the tape and your head to ensure that it is not too tight.




Refund and Returns are acceptable under certain circumstances. Due to sanitary reasons and re-saleable conditions, in order to receive a refund, hats must not have been worn, no facial makeup, hairs, oils, or odors on the hat or inside headband. Hats must be returned in original packaging at buyers expense. Once the hat has been returned and evaluated, and it is in re-saleable condition, a refund will be issued. We Charge a 15 % restocking fee. If you are returning a hat, hats must be returned within 3 days of receiving it. Thank you in advance for your cooperation and understanding.
NOTE: Made to Order Hats Are Non-Refundable.